1. We respect your privacy

1.1 This Privacy Policy is issued by Prescient and covers all of our related companies (we/us/our). 1.2 We are an organization that provides services to various industries. Specifically, we offer in-person and digital conferences for leaders and executives, along with a range of research services. A detailed list of our services is provided at the end of this Privacy Policy. 1.3 We respect your right to privacy and are committed to safeguarding the privacy of our customers and website visitors. This policy explains how we collect, use, and protect your personal information. 1.4 We encourage you to read this Privacy Policy carefully. By accessing our website, purchasing our products/services, or continuing to engage with us, you consent to the collection, storage, and use of your personal information as described here. We will only use your personal information for the purposes outlined in this policy or as otherwise authorized by you. 1.5 We adhere to applicable privacy laws, including the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth), and, where relevant, the EU General Data Protection Regulation (GDPR).  

2. What information do we collect?

2.1 We collect personal information to help us provide our services more effectively. 2.2 Typically, the information we collect includes personal details such as your name, job title, email address, physical address, phone numbers, and other contact information. We also collect data about how and when you access our website or services.  

3. How and when do we collect personal information?

3.1 We collect your personal information directly from you during our services. 3.2 We may request your personal information to send updates, process products or services, or for other interactions. 3.3 Additional information may be collected during registration, event attendance, feedback, business interactions, or when accessing our website or social media platforms. 3.4 We collect personal information electronically, in person, via our website, or through business activities. 3.5 We may also receive your personal information from third parties, including organizations you work for or publicly available sources. 3.6 When you visit our website, we may collect data such as browser type, operating system, or the website visited before ours. This information is used in an aggregated form to improve our services. 3.7 Our applications may collect data such as device ID, IP address, and mobile browser information, again used to enhance our services. 3.8 If we receive personal information about you without having requested it, we will determine if it’s necessary for our activities. If not, we will destroy or de-identify it. 3.9 If you provide us with someone else’s personal information, you must ensure you are authorized to do so, allowing us to collect, use, and disclose it as outlined in this Policy. 3.10 When attending our events, we may collect non-personal information about your organization. Ensure you are authorized to provide such information. 3.11 You have the right to withhold personal information, though it may limit our ability to provide services.  

4. Use of Personal Information

4.1 We use your personal information to enhance your experience with us, both online and in person. 4.2 We strive to anonymize identifying information where possible, and use only summary data for analysis, benchmarking, and trends. 4.3 We use personal information for purposes directly related to our business, including: – Providing products and services – Business administration – Research and development – Marketing activities – Customer interaction improvements – Compliance with legal requirements  

5. Disclosing personal information

5.1 Personal information is shared with third parties only when necessary to deliver our services. We may also disclose information as required by law. 5.2 Your personal information may be shared with employees, officers, or strategic partners if you attend our events. 5.3 We may disclose information to third-party service providers who assist in the operation of our services, including data storage, payment processing, and legal services. These third parties are contractually required to use personal information only to provide their services. 5.4 In case of a change of business control or sale of assets, personal information may be transferred to the buyer as permitted by law.  

6. GDPR

6.1 We acknowledge the European Union’s GDPR and commit to data protection. Where applicable, we comply with GDPR requirements in our operations.  

7. Hosting and International Data Transfers

7.1 Personal information is stored on secure servers, either operated by us or third-party service providers. 7.2 We implement policies to protect personal information from unauthorized access and ensure it is only accessed on a need-to-know basis. 7.3 Personal information may be transferred to locations outside of Australia, including New Zealand and the United States, with contractual obligations for data protection.  

8. Protection of personal information

8.1 We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access.  

9. Questions or Complaints About Privacy

9.1 If you have any privacy-related concerns or complaints, you can contact us at info@prescient.com or by mail.  

10. Changes to Privacy Policy

10.1 We may update this Privacy Policy without prior notice. Changes will take effect once published on our website.  

11. Website

11.1 We may use cookies to track site usage and serve relevant ads. You can disable cookies in your browser settings, though it may limit your website experience.  

12. Access to your Personal Information

12.1 To access or update your personal information, please contact us in writing.  

13. Contact Details

For inquiries related to this Privacy Policy, you can contact us at info@prescient.com or by mail.  

14. The Services we provide

Our services include events, meetings, news, reports, interviews, keynotes, research, resources, analyst briefings, community platforms, and recordings.